Arcot 3DS Program Management

    Enables issuer to derive maximum value from the Arcot Network.

    Why Arcot 3DS Program Management

    Regulators and schemes in parts of the world have mandated the use of 3DS authentication for various types of payments, including card-not-present (CNP). This in turn has promoted 3DS authentication to a mission-critical service for card issuers. To do 3DS well, issuers need one or more subject matter experts (SMEs) to manage the day-to-day operations of authentication but key challenges are:

    Lack of Expertise

    EMV 3DS is massively more complex than 3DS 1.0.2. Effective use requires deep subject matter expertise to get maximum value.

    Lack of Resources

    Fraud teams are often asked to operate with a small number of people. A small team doesn’t have the time to build 3DS expertise while continuously managing the ruleset.

    Issuers Receive a Dedicated Arcot 3DS Consultant

    How does it work

    Upon commencement of the service, Arcot assigns a 3DS consultant to the issuer. 3DS consultants have deep expertise in both the 3DS protocol and the Arcot payment authentication service. 3DS consultant will continuously assess an issuer’s active ruleset, monitor transactions for fraud, and make real-time changes to the Arcot service as needed. 3DS consultant becomes an extension of an issuer’s fraud team, acting as an embedded 3DS subject-matter expert (SME). They spend all day, every day using the Arcot Network to optimize an issuer’s authentication strategy - using data to measure results, identify trends, and implement changes.

    BONUS: Services credit of $150K USD! Issuers that subscribe to 3DS Program Management will receive $150K USD of service credits to be used at the discretion of the issuer. Examples include: Biometric/device id integrations, trusted beneficiary, and in-app authentication (OOB).

    • Ruleset Management
      The 3DS consultant will perform continuous assessments and management of the issuer’s ruleset. The ruleset will be optimized using the Arcot score to drive compliance while reducing friction and fraud. If an issuer wishes to maintain control of the ruleset, the 3DS consultant will stage the recommended changes for approval.
      PSD_FY22_Icon_Custom Rules
    • Fraud Alerting
      The 3DS consultant is notified of potential fraud in real-time and then works with an issuer to make any needed changes to the ruleset.
      PSD_FY22_Icon_RIsk
    • Reporting
      Arcot will provide operational reporting and regulatory reporting on a regular basis.

      Operational Monitoring & Reporting - a weekly report that shows the current performance of the payments program compared to the issuer’s defined operating points for ASR, CR, and CSR as well as a performance at fraud detection.

      Regulatory Reporting - a bespoke dataset provided for inclusion with the issuer’s existing regulatory reporting framework. Issuers can opt to have this provided on either a monthly or quarterly basis to align with the current schedule for submissions.

      PSD_FY22_Icon_Real time Analytics

    Benefits of 3DS Program Management

    • Increased Authentication Success Rates

      Increased Authentication Success Rates

      Increased Authentication Success Rates

      Higher authentication success rate (ASR) gives a good cardholder experience. No one likes being declined and, when a cardholder is declined, they are more likely to switch to an alternate card for a second attempt. Higher ASR increases the issuer’s revenue from a combination of more interchange revenue from debit cards and the ability to charge more interest on credit balances. Schemes are closely monitoring these thresholds and they view them as a critical metric for the success of their payments program.

      Increase the authentication success rate by implementing the Arcot Fortress ruleset. This is a score-first strategy, where the Arcot predictive score is used as a foundation for fraud detection. The score is used to find the majority of the fraud, and supplemented with expert rules for targeted fraud patterns.

    • Reduced Challenge Rates

      Reduced Challenge Rates

      Reduced Challenge Rates

      Improve cardholder experience with less friction for transactions. Every challenge has a cost; whether it’s for SMS delivery or a push to a mobile-app, so it is most cost-effective to only challenge the right transactions.

      Reduce the challenge rates by application of a robust risk-based strategy to apply frictionless authentication wherever possible and via extensive use of exemptions.

    • Increased Fraud Mitigation

      Increased Fraud Mitigation

      Increased Fraud Mitigation

      Increase fraud mitigation via real-time fraud alerts, which then provide insights into what changes are needed to the ruleset. This will provide a better cardholder experience from not having to report fraud, lower costs to issuers, and greater compliance with card network and regulatory requirements.
       

    Increased Authentication Success Rates

    Higher authentication success rate (ASR) gives a good cardholder experience. No one likes being declined and, when a cardholder is declined, they are more likely to switch to an alternate card for a second attempt. Higher ASR increases the issuer’s revenue from a combination of more interchange revenue from debit cards and the ability to charge more interest on credit balances. Schemes are closely monitoring these thresholds and they view them as a critical metric for the success of their payments program.

    Increase the authentication success rate by implementing the Arcot Fortress ruleset. This is a score-first strategy, where the Arcot predictive score is used as a foundation for fraud detection. The score is used to find the majority of the fraud, and supplemented with expert rules for targeted fraud patterns.

    Increased Authentication Success Rates

    Reduced Challenge Rates

    Improve cardholder experience with less friction for transactions. Every challenge has a cost; whether it’s for SMS delivery or a push to a mobile-app, so it is most cost-effective to only challenge the right transactions.

    Reduce the challenge rates by application of a robust risk-based strategy to apply frictionless authentication wherever possible and via extensive use of exemptions.

    Reduced Challenge Rates

    Increased Fraud Mitigation

    Increase fraud mitigation via real-time fraud alerts, which then provide insights into what changes are needed to the ruleset. This will provide a better cardholder experience from not having to report fraud, lower costs to issuers, and greater compliance with card network and regulatory requirements.
     
    Increased Fraud Mitigation

    Ready to Get Started?

    We are here to help! Contact us to learn more about Arcot 3DS Program Management.